Warranty Policy

Your satisfaction is our #1 priority here at ADIMO. That’s why we’re pleased to offer a limited warranty that covers defects in material or workmanship on all new Kismile products. This warranty applies solely to the original purchaser and is non-transferable.  Only consumers purchasing  ADIMO products from authorized  ADIMOretailers or resellers may benefit from our limited warranty.

Warranty Terms

During the first year, any components of this appliance found to be defective due to materials or workmanship will be replaced, at the manufacturer's discretion, at no charge to the original purchaser. The purchaser will be responsible for any removal or transportation costs.

We recommend that you keep the packaging your product arrived in so that you have the required packaging available in the event of a return.

 

Register to Get the Extended Warranty

Get the 12+12 months extended warranty for free.

You will be notified by email whether the registration is successful.

 

Warranty Exclusions

The warranty will not apply if damage is caused by any of the following: 

  • Power failure
  • Damage in transit or when moving the appliance
  • Improper power supply such as low voltage, defective household wiring or inadequate fuses
  • Accident, alteration, misuse or abuse of the appliance such as using non-approved accessories, inadequate air circulation in the room or abnormal operating conditions (extreme temperatures)
  • Use in commercial or industrial applications
  • Fire, water damage, theft, war, riot, hostility or acts of God such as hurricanes, floods, etc.
  • Use of force or damage caused by external influences
  • Partially or completely dismantled appliances
  • Blemished and remanufactured appliances have a 1-Year warranty

This Warranty SHALL NOT be Applicable in the Following Cases.

  • Lost keys;
  • Forgotten password;
  • Low battery
  • Failure or damage caused by force majeure,
  • Failure or damage caused by dismantling and repairing by unauthorized personnel.

Obtaining Service

When making a warranty claim, please have the original bill of purchase with purchase date available. The purchaser will be responsible for any removal or transportation costs. Replacement parts and/or units will be new, re-manufactured or refurbished and is subject to the manufacturer's discretion.

For technical support and warranty service, Please contact us adimo@afterservice.vip

 

 

Warranty FAQS

Enter your Offical Website order or Amazon order number, your name, and your email address and sumbit.

After applying for extension, the result will be notified to you by email, please pay attention to your email.

Please verify that your Amazon order number is correct and resubmit the extended warranty application.